Trash Frequently Asked Questions
Click on the questions below to be taken to your answer or |
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If I have a complaint about my trash hauler, who do I contact? |
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Why haven’t you picked up my trash? |
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Why do I have to separate my trash? Isn't it all landfilled anyway? |
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Who is my trash hauler? |
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Who picks up the trash that is illegally dumped? |
Trash Questions:
Q If I have a complaint about my trash hauler, who do I contact?
A Contact the Department of Environmental Health at (951) 955-8982
Q Why haven’t you picked up my trash?
A The Riverside County Waste Management Department is not affiliated with Waste Management, Inc., the waste hauler. The Waste Management Department operates and maintains the landfills within Riverside County, with the exception of the El Sobrante Landfill, which is owned by Waste Management, Inc. Your waste hauler should be contacted directly regarding refuse and curbside recycling collection service.
Q Why do I have to separate my trash? Isn't it all landfilled anyway?
A The landfill is the final destination for waste. All of the trash that goes to the landfill is stored there forever with the exception of scrap metal, electronics, and tires. Recycling happens at your homes and offices. Waste haulers pick up your waste at the curb and take it to a recycling facility or the landfill . There is no waste sorting or separation at the landfill for all the waste that comes in daily.
Q Who is my trash hauler?
A An unincorporated, County Area resident should call the Department of Environmental Heath at (951) 955-8982 to determine which hauling company picks up their trash.
Q Who picks up the trash that is illegally dumped?
A By franchise agreement, the trash haulers are required to pick up illegally dumped refuse (the size of a trash bag or more) along the right of way of County roads (roads offered to the County and accepted for vesting title, whether they have been accepted for County maintenance or not). If you see any refuse along the side of the road, please call the Department of Environmental Health at (951) 955-8982, so that they can notify the correct hauler.

